Business coaching for trauma therapists
You can have agency over your trauma therapy practice
Deciding what to change, when and in what order, those are business questions. And the business of trauma therapy was never part of the curriculum.
I'm Kristen Wold, LMFT, a trauma therapist and business coach with 20 years in business before therapy. I break down the business of private practice the same way I break down complex clinical concepts, into plain language and practical steps.
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Now is the time, because the industry is changing
You've been watching it happen. Platforms that cut rates after they recruit you. Insurance rates stagnant for a decade. Wall Street involvement in the care of your clients.
You've been sacrificing for years but it's reaching a breaking point.
Where the changes are coming from, and what they mean for you
Know what's coming before it reaches your practice
I track what's shifting in the industry and write about what it actually means for trauma therapists in private practice.
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The model doesn't flex
It has one lever. Hours. To earn more, you must work more, which requires more sacrifice.
Maybe this sounds familiar:
- The cost of living has increased and your take-home pay is no longer enough.
- You or a loved one's health crisis requires you to work less.
- Family stressors demand more of your time and energy.
Inevitably you consider whether being in private practice is sustainable.
You know what you want to build
Intensives. Groups. Consultation. Teaching. A path to financial sustainability and a more diversified day.
Most trauma therapists I talk to can name it. Some have been circling the same idea for years. A few have a half-built version sitting somewhere.
Almost nobody is stuck because they don't know what they want.
I've seen the patterns
The week fills with clients and notes, and the business gets whatever is left, which is nothing. So it moves to next month, and next month does the same thing.
Every change to the practice lands on someone you care about. The rate you won't raise. The panel decision you keep postponing. That cost is real and nobody has helped you weigh it.
Changing anything means a stretch where the old income dips before the new one starts. Nobody has run that math with you, so the gap looks like a cliff.
Rate, policies, schedule, website, the offer itself. They all seem to depend on each other, so none of them move.
You were trained to do the clinical work exceptionally well. Nobody trained you for this part, and guessing feels overwhelming.
Here's what I've witnessed: the solution is simpler than it looks. Therapists need feedback, support, and help making the changes.
I want to support you in making the best decisions for you and your practice. And my job is to help you figure out what that is.
I made these changes to my trauma therapy practice
Hi, I'm Kristen. Before I became a therapist, I spent 20 years in business. I started in the investment banking department of a brokerage firm and became Vice President of Payroll and Compensation. Then I spent six years managing a yoga studio, where I helped build a 200-hour teacher training program and launch a nonprofit, while I went back for my master's. My undergraduate degree is in Business Administration, Management and Marketing.
So when we talk about what you should be paid, I know how compensation works from the inside.
Today I'm an LMFT, an EMDRIA Approved Consultant, and certified in trauma and dissociation by ISSTD. I've been in private practice for over a decade working with complex trauma and dissociation, and I provide clinical consultation and training to trauma therapists on EMDR, CPTSD, and dissociation.
I built a business model for myself that supports balance and financial stability, and that's what I want for you.
In their words
I raised my rates from $150 to $165, and I also started taking my cancellation and no-show policies seriously. Since then I've raised them again, from $165 to $185 per session. I realize I own a business. Seriously, that informs everything else I do.
This program will help you identify where you need to focus time and energy and how to do it. It gives practical tools and direction based on wherever you are in your practice development.
This class helped me feel more confident as a business owner and less isolated as a therapist. I felt supported and valued. It helped me see what I bring to the therapy space.
Transform Your Trauma Therapy Practice
What I found through the evolution of my own business is that every aspect of managing my trauma therapy practice came down to five foundational areas.
Financials
What you charge, what it costs to run your practice, and what you actually take home.
Operations
Policies that protect your time and hold up when a client pushes on them.
Time Management
A caseload and a week built for the intensity of trauma work.
Professional Development
The specialization that makes the rate defensible.
Marketing
How the right clients find you and decide before they ever call.
The foundations are what make an intensive, a group, or a consultation offer something you can build to complement your caseload. And they're what make your practice flexible, so when life demands something different, you know how to adjust.
Three ways to work together
TYTTP Foundations Digital Course
Seven self-paced modules covering the five practice foundations: financials, operations, time management, professional development, and marketing, with a bonus section on evolving your practice. The same curriculum we move through in the 8-week group coaching program, but self-paced. You finish with a firm foundation on which to build your practice. 4.5 NBCC CE credits available (ACEP No. 8129), plus a $150 credit toward the TYTTP Group Coaching Program when you complete the course.
See the courseTYTTP Group Coaching Program
A live 8-week group coaching program for trauma therapists who want to become more confident business owners. Over eight 2-hour calls, we work through the five foundations in your own practice, alongside fellow trauma therapists making the same decisions at the same time. The Foundations Digital Course is included (as are the CEs if you complete the digital course). Past cohorts left with raised rates, clearer policies, and the confidence to grow their practice.
Fridays 1 to 3 pm ET · Oct 23 to Dec 18 · $695 early bird through Oct 9
Click here to learn more1:1 Business Coaching
For when you know what you want to accomplish but need some individual support in getting there. Three months of one-on-one coaching built around your practice: a 60-minute onboarding session, the full Practice Audit with a sequenced task list, and 30-minute check-ins every other week, each one built around what you finished, what's in the way, and what's next. You also get a private coaching space with a message board for quick questions and your task lists, the Foundations Digital Course, and three months of Graduate Membership. $1,500, or three monthly payments of $500.
See 1:1 details Or email me to talk it through"I just had a consult with an absolutely perfect fit client who found me from my new and improved website. I have not felt this excited about a new client in a while, and they would not have found me without the space you offered from TYTTP."
Amy, LMSW
How is this different?
Most business coaching for therapists is a private pay playbook. Drop the panels, raise your rate, fill the caseload with full-fee clients. That's not what I do, and it's not what my clients celebrate when they tell me what changed.
What they celebrate is owning their business. Developing the new group or creating a new offering. Making the decisions and moving forward one step at a time.
"Kristen is particularly gifted in challenging your thinking to help you get unstuck. She teaches you how to run a profitable and joyful practice, and is the first person to celebrate your wins."
A.R., LCSW
I don't have the bandwidth to learn something new
I hear this more than anything else, and underneath it are three different things.
You don't want to learn business
Fair. So learn only what you need to know for your business from a fellow trauma therapist. I have the business degree so you don't need one.
You don't have time
I know. That's why I offer multiple ways to work together so you pick the one that fits your schedule.
You're not sure you can
You attune to clients who have complex trauma or dissociation. You can do this... I believe in you.
What I want for you
Not a bigger practice. Not everyone off insurance. Not a rate I picked for you.
If you want to keep seeing one client at fifty dollars a session, do it. I mean that. But I want it to be a decision you made, with your own numbers in front of you, accounting for the client and you. Right now it only accounts for the client.
That's the whole difference. Not caring less. Adding your needs back into the equation.
You've spent your career giving people back a sense of control over their own lives. This is that, for your career.
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Common questions
Most trauma therapists undercharge because they genuinely don't know what they're worth. Once they run the math and see the real number, a second fear shows up: who gets left behind when I charge it. Both are real, and they need different answers. The first one has an actual answer, and that's what the Rate Calculator is for. The second one is structural: reduced-fee slots you can actually fund, a referral plan for the people who need something you no longer offer, and formats like intensives that get clients further in less time. A practice that can't pay you isn't the more ethical practice. It's the one that's unsustainable.
It's the opposite. A practice with one income stream is at its most fragile exactly when the economy is bad, because only one thing has to go wrong. Diversifying is what lowers that risk.
And you don't have to choose between building and staying solvent. Most people build the second thing while the panel is still paying them. Staying on insurance while you evolve is a legitimate strategy, and for a lot of practices it's the right one.
How much a trauma therapist charges should be based on their trainings, specializations, experience, and market area. Most business advice tells you to start with what you want to make. We start with the value you bring to the client relationship.
You do need to make enough to cover your business expenses, taxes, benefits, the administrative hours nobody pays you for, and a salary you can actually live on. But your rate isn't the only lever you can pull. In Financials, the first of the five foundations, we work through the other ways to increase the money available to you, including reducing expenses and adding services.
If you want to know the value of the services you provide, the Rate Calculator will do the math in five minutes.
Yes. Paneling through a platform works differently from being independently credentialed with an insurance company, and the nuances matter. There are real benefits to staying, and real drawbacks, and which outweighs the other depends on details most general business advice never asks about. We look at your situation specifically: which platforms you're on, what your contracts with them actually say, and what your caseload looks like across them. Then we decide the best course of action for you. Sometimes that's leaving. Sometimes it isn't.
No, and I'm not here to talk you into leaving. Sustainability is about the structure of your business, not one decision about insurance. Some therapists stay on panels and diversify around them. Some move to private pay over time. Some keep one panel or platform on purpose, as security, while they build something else. That's a strategy, not a compromise.
What matters is that the choice is yours and that you make it intentionally, with the numbers in front of you, instead of by default. Two things I can promise. One, I don't walk in knowing what's best for you. Two, I'll help you figure out what's best for you.
Slowly, with intention and a plan. Read your contract for the notice period, usually 60 to 90 days. Run the numbers on what happens if half your caseload stays, then run them again at a third. Raise your private pay rate before you give notice, not after. Build a referral list for the clients who genuinely need to stay in network. Most therapists panic at this decision because they're guessing at the numbers rather than modeling them. Once you can see the model, staying and leaving both become real choices instead of one being a fear you can't look at.
Content, almost none. They're the same curriculum at three levels of access. Foundations is the whole thing self-paced, on your own, $349. Transform Your Trauma Therapy Practice is the same material taught live over eight weeks with a cohort, three times a year. The benefit of the cohort is moving through the process with peer support. 1:1 business coaching is the same material sequenced for your practice specifically, with a standing appointment and accountability. Pick based on how much structure and how much of my support you need, not on which topics you get.
Kristen K. Wold is an LMFT, EMDRIA Approved Consultant, and business coach for trauma therapists. Before becoming a therapist she spent 20 years in business, including as Vice President of Payroll and Compensation. Five years into private practice, she hit the same wall her clients hit, a full insurance caseload and no way to work fewer hours without earning less, and redesigned her practice. Most therapist business coaches understand marketing. Fewer understand compensation, and that's the part of this that's actually math.
There are more ways than most therapists realize, and the right path depends on the practice. Here's the general sequence.
- Look at what you already have. Your private pay rate, your insurance panels, and your platforms. This is where the surprises usually are. I've worked with therapists who made a single change here, going off one panel and paneling with another, that moved their business by five figures year over year.
- Decide what's worth changing. Not everything that could move should move. This step is picking the one or two shifts worth the disruption.
- Look at what you could add. Intensives, groups, consultation. Income that isn't tied to another hour in your week.
- Put the plan in place, in an order where each move sets up the next.